Policies

Privacy Policy

Last updated: January 2026

The short version: Delightful Oceans is a free, ad-free platform. We do not sell your data. We do not use advertising trackers. We collect only what is necessary to operate the platform, and we handle it with care.

1. Our Commitment

Delightful Oceans is operated by Delightful Planet (North Carolina, USA). We are committed to protecting your privacy and being transparent about how we handle any information you share with us.

This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit DelightfulOceans.com.

2. Information We Collect

Information you provide directly: If you contact us by email, submit a Love Letter, or complete a contribution via Stripe, you provide us with information such as your name, email address, and message content. We collect only what you choose to share.

Information collected automatically: Like most websites, our server may log basic technical information such as your IP address, browser type, and pages visited. This is used solely for platform security and performance, not for advertising or profiling.

Payment information: If you make a contribution, payment is processed securely through Stripe. Delightful Planet does not store your card details — these are handled entirely by Stripe under their own privacy and security standards.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and correspondence
  • Process contributions and deliver associated benefits
  • Review and potentially publish submitted Love Letters
  • Maintain the security and performance of the Platform
  • Improve the Platform over time

We do not use your information for advertising, profiling, or sale to third parties.

4. Cookies

Delightful Oceans uses minimal cookies. We may use essential cookies that are strictly necessary for the Platform to function — for example, to remember your theme preference (light or dark mode). We do not use advertising cookies, tracking cookies, or third-party analytics cookies that profile your behaviour.

You can disable cookies in your browser settings. Doing so may affect some Platform functionality but will not prevent access to content.

5. Third Parties

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

The Platform may use the following limited third-party services:

  • Stripe — for secure payment processing. Stripe's privacy policy governs how they handle your payment data.
  • Web hosting providers — who may process technical data as part of hosting the Platform.

Any such third parties are selected carefully and are required to handle data responsibly.

6. Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, contact us at [email protected].

If you are located in the European Economic Area or United Kingdom, you may have additional rights under GDPR or UK data protection law. We aim to respond to all data requests within 30 days.

7. Data Security

We take reasonable precautions to protect any personal information you share with us. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we do our best to protect your data.

8. Children

Delightful Oceans is designed for general audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the Platform after any changes constitutes your acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].